Terms and Conditions

Effective Date: August 16, 2026
Company: P.C.C LION HEARTS CAPITALS LTD, registered in Cyprus
Website: https://hippo-smart.com
Email: office@hippo-smart.com

1. About These Terms

These Terms and Conditions govern your use of hippo-smart.com and any order you place with us. By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

2. Our Products

We sell calcium folinate / folinic acid medication under the brands Lederfoline® and Folinoral®. In the formulations we sell, these are classified as non-prescription (over-the-counter) medicines under French pharmaceutical regulation. You must be at least 18 years old to order from us.

3. Orders & Pricing

All prices are shown in the currency displayed at checkout and include applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to refuse or cancel an order for any reason, including suspected fraud or unavailability of stock. Placing an order does not guarantee acceptance — your order is confirmed only once you receive a confirmation email from us.

4. Payment

Payment is processed securely through our third-party payment provider at the time of order. We do not store your full card details.

5. Delivery

We aim to dispatch orders promptly once payment has been confirmed. Estimated delivery times are shown at checkout and on our Delivery and Returns page. Delivery times are estimates only and are not guaranteed.

6. Returns & Refunds

Once an order has shipped, we cannot accept returns of medication for safety and regulatory reasons. See our full office@hippo-smart.com.