Privacy Policy

Effective Date: July 13, 2025
Company: SC HippoMag SRL
Website: https://hippo-smart.com
Email: office@hippo-smart.com

🧠 1. Introduction

At HippoSmart, we are committed to protecting your privacy.
This policy explains how we collect, use, and protect your personal data when you visit or purchase from hippo-smart.com.

We only collect what’s necessary, and we never sell your data — ever.

📥 2. Information We Collect

We may collect the following data:

  • Name & Email address (during purchase or contact)

  • Billing details (for invoices and transactions)

  • IP address & browser data (for analytics and security)

  • Account info (if you create one)

  • Support tickets & emails

  • Comments (optional): including any data you submit

We also use cookies. See our Cookies Policy for full details.

🎯 3. Why We Collect It

We use your data to:

  • Deliver your digital products

  • Send order confirmations & invoices

  • Provide support and updates

  • Prevent fraud and abuse

  • Improve our website and services

Your data allows us to give you the best possible experience.

📤 4. How We Share Data

We may share data with:

  • Payment processors (Stripe, PayPal)

  • Email service providers (like MailerLite)

  • Analytics tools (like Google Analytics)

  • Support tools (like help desk apps)

All partners are GDPR-compliant and process data only as needed.

We never sell, rent, or trade your personal data.

🧾 5. Data Retention

We keep your information:

  • For as long as necessary to provide your products

  • For support history

  • As required by tax and accounting laws (billing data)

You can request data deletion anytime.

🔐 6. Your Rights

You have the right to:

  • Access or export your personal data

  • Correct or update your info

  • Request deletion of your account

  • Withdraw consent at any time

Just contact us at office@hippo-smart.com and we’ll handle it.

🌍 7. Where We Store Your Data

All data is securely stored using trusted cloud providers with servers located in the EU or USA, depending on the service.

🛡️ 8. How We Protect Your Data

We use:

  • SSL encryption (secure connection)

  • Encrypted storage & backups

  • Access controls and two-factor authentication

  • Routine security reviews

Your privacy and safety are our top priorities.

📧 9. Contact Us

If you have any questions about this policy or your data, email:
📩 office@hippo-smart.com

We’ll respond within 2 business days.

🔎 HippoSmart is built on trust.
We believe in transparency, simplicity, and giving you full control over your data.

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